Legal · Australia
Privacy Policy
How MY PRIVATE JET AVIATION ENTERPRISE PTY LTD t/a MY PRIVATE JET collects, uses, and protects personal information under Australian privacy law.
Last updated: 9 August 2026
1. Who we are
This Privacy Policy explains how MY PRIVATE JET AVIATION ENTERPRISE PTY LTD trading as MY PRIVATE JET (“we”, “us”, “our”) handles personal information in connection with the website https://www.myprivatejet.com.au and related enquiry, contact, and subscription services.
We operate with a primary focus in Australia and may arrange private aviation services involving international travel. This policy is prepared with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Contact details for privacy matters:
- MY PRIVATE JET AVIATION ENTERPRISE PTY LTD t/a MY PRIVATE JET
- ABN 99 700 570 878
- The Executive Centre 400 George - Level 17, 400 George Street Sydney NSW 2000 Australia
- Phone: +61 2 9258 1869
- Email: flymeaway@myprivatejet.com.au
- Website: https://www.myprivatejet.com.au
2. The information we collect
We collect personal information that you choose to provide, and limited technical information generated when you use our website.
- Identity and contact details: name, email address, phone number, and preferred contact method
- Travel enquiry details: departure and arrival locations, travel dates, passenger numbers, aircraft preferences, trip type, catering or ground-transfer preferences, and free-text notes
- Subscription details: email address and optional name if you join our updates list
- Message content submitted through contact forms
- Technical data: IP address, browser type, device information, referring pages, and approximate location derived from IP where analytics are enabled
- Cookie and similar technology data as described in our Cookie Policy
3. How we collect information
We collect information directly from you when you submit an enquiry, contact form, or subscription request.
We may also collect limited information automatically through cookies, server logs, and analytics tools when you browse the website.
We do not seek to collect sensitive information (as defined in the Privacy Act) through this website. Please do not include health, biometric, or other sensitive details in free-text fields unless it is necessary for operational safety and you choose to provide it.
4. Why we collect and use personal information
We collect and use personal information for purposes that are reasonably necessary for our business functions, including:
- Responding to flight enquiries and arranging introductions to suitable private aviation options
- Communicating with you about your request by email, phone, or your preferred contact method
- Sending updates or invitations where you have subscribed or where Australian law permits (including the Spam Act 2003 (Cth))
- Improving website performance, security, and user experience
- Meeting legal, regulatory, insurance, and record-keeping obligations
- Protecting our rights, users, and systems against fraud, spam, and misuse
5. Disclosure of personal information
We may disclose personal information to trusted service providers who assist us to operate the website and respond to enquiries, such as email delivery providers, hosting providers, and analytics providers.
Where your enquiry requires aircraft, operator, ground-handling, or concierge coordination, we may share relevant details with vetted aviation partners strictly for the purpose of assessing or fulfilling your request.
We may also disclose information if required by Australian law, a court or tribunal, or a regulator, or to protect lawful rights and safety.
Some providers may store or process data outside Australia. Where practicable, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with the APPs.
6. Direct marketing
If you subscribe for updates, we may send you email communications about AETHER services, destinations, and related private aviation information.
You may unsubscribe at any time using the unsubscribe option in a marketing email (once available) or by contacting us at the email address above. We comply with the Spam Act 2003 (Cth) for commercial electronic messages.
7. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
No method of electronic transmission or storage is completely secure. Please contact us immediately if you believe your interaction with us has been compromised.
8. Retention
We retain personal information only for as long as needed for the purposes set out in this policy, including enquiry follow-up, operational records, and legal or accounting requirements. When information is no longer required, we take reasonable steps to destroy or de-identify it.
9. Access, correction and complaints
Under the Privacy Act, you may request access to the personal information we hold about you, or request correction of that information.
To make a privacy request or complaint, email flymeaway@myprivatejet.com.au with the subject line “Privacy Request”. We will respond within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Children
Our website and services are directed to adults arranging private aviation. We do not knowingly collect personal information from children through this website for marketing purposes.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when revisions are published. Continued use of the website after an update constitutes notice of the revised policy for website visitors.